Privacy: Fundraising and Events

Your support is vital to our work and without you we would not be able to continue our conservation efforts. We may ask you to make a donation, contribute to an appeal, upgrade your support or change its type. We may also as you to renew or restart your support.

We also run a host of events, from our annual Durrell Challenge to our London Lecture and other special supporter events which we may like to invite you to.

The law distinguishes between the different methods you choose to receive this information, and so we give you different options when we ask to use your data in this way.

We will always ask for your consent if we want to contact you by email or text message, however we do not normally ask for consent to make telephone calls to you or write to you about any of these three things (provided you haven’t specifically told us you don’t want to receive them. This is because, as a charity, each of these activities is fundamental to how we work, so we have a legitimate interest to contact you.

When you give us your details we will tell you what we are going to do with them. You will always be given the opportunity to opt-out of receiving these materials.

While we don’t usually ask, there are some instances where we may have expressly asked you for consent to receive telephone calls or letters from us (for example, if you gave us your details through our fundraisers in person). If you have consented for us to contact you in these ways, we will continue to do so unless you tell us not to.

In addition, where you have visited our online shop and provided us your details, then we may send you information about similar products which we think will be of interest to you, where you have not opted out of receiving such information. We will also always provide an opportunity for you to opt-out in every communication we send you about these products.
We do not sell, lease or distribute your personal information to third parties so that they can market to you.

How to change the way we contact you

We make it easy for you to tell us how you want us to communicate with you. Our communications have clear marketing preference questions and we include information on how to opt out when we send you marketing or fundraising materials, which in the case of emails, is by means of an unsubscribe link.

You can change your marketing preferences at any time by contacting our Data Protection Representative at Durrell Wildlife Conservation Trust, Les Augres Manor, La Profonde Rue, Trinity, Jersey, JE3 5BP . Email: or telephone +44 (0)1534 860081.

If you tell us you don’t want to receive marketing communications, please be aware that you may not subsequently hear from us about work we do that may be of interest to you.

Where you have previously provided us with your telephone number, we may use that telephone number to call you. You can of course change your preferences at any time if you wish to as detailed above.

Please note that changing your marketing preferences will not affect the communications we send you where it constitutes the service you have requested. For example, if you have signed up to join us as a member then you tell us you do not wish to receive information on our fundraising, campaigns and events, you will still receive your membership updates.