Supporter Experience Officer

Closing Date: Wednesday 16 July 2025

Department: Fundraising

Reports to: Supporter Care Coordinator

Contract: Permanent. Monday-Friday, 15-25 hours per week

Location: Jersey Zoo

 

The Role

To support the Fundraising Team to deliver excellent service to Durrell supporters, including donors, members and prospective supporters. To build strong and loyal relationships through written and verbal communication, efficient administration and acknowledgement of donations and maintenance of accurate database records.

 

Tasks will include sending out materials, speaking to supporters daily, inputting data, processing donations, managing reports, answering enquiries and thanking our supporters. A high attention to detail is required to maintain accurate records in the fundraising database.

 

The right person will be a strong communicator and administrator who is enthusiastic in supporting team members. You will be able to offer a high standard of customer care effectively to a wide variety of people and will be able to work to tight deadlines in a fast-paced environment.

SEE JOB DESCRIPTION

How to apply

Please fill in the application form and send your CV and cover letter to Recruitment@durrell.org clearly stating the job you wish to apply for.