Head of Retail and Visitor Experience

Closing Date: Friday 16 May 2025

Department: Commercial

Reports to: Director of Commercial

Hours: Full time

Location: Jersey

 

The Role

To be responsible for overseeing the operational activity of Admissions, the Zoo Gift Shop and Charity Shop at Durrell Wildlife Conservation Trust (DWCT) motivating the staff to provide excellent customer service as well as monitoring the financial performance of these locations.

The right person will have strong communication and administration skills and be enthusiastic in supporting and developing team members, with a passion for visitor experience and the ability to remain calm, professional, and adaptable in a fast-paced environment.

 

SEE JOB DESCRIPTION

How to apply

Please fill in the application form and send your CV and cover letter to Recruitment@durrell.org clearly stating the job you wish to apply for.