Why have the membership prices increased?
Our members are a vital part of the Durrell family and in the words of our founder Gerald Durrell ‘the backbone of the Trust’. The long-term support of our members means we can plan for the future and continue to save species from extinction.
We have adjusted Membership prices to help us continue delivering value to our members while supporting us in managing rising operational costs.
Membership prices have remained unchanged since 2021, and after careful consideration, we believe this small update is necessary to ensure we can maintain and improve the services and experiences we provide.
As a charity, we rely on the support of our members, donors and zoo visitors to enable us to continue our work saving some of the world’s rarest wildlife both at Jersey Zoo and at our rewilding sites around the world. The last membership price increase was in 2021 and in the past five years the costs of running a zoo and carrying out Durrell’s work across the world continue to rise as the pressures facing the natural world increase.
Your membership will pay for itself in just four visits, making it incredibly good value and providing vital funds so that, together, we can create a wilder, healthier, more colourful world.
The Durrell Membership plan offers members the flexibility to build your membership in a way that suits you and your family.
Why are membership prices increasing now, during a challenging economic time?
We understand that price increases are never welcome news. Membership prices have remained unchanged since 2021, and this update is necessary to ensure Durrell can continue caring for animals at Jersey Zoo and supporting vital global conservation projects. By adjusting prices now, we can continue delivering high-quality experiences for our members while protecting endangered species worldwide.
What are the new membership prices?
Adult membership: £6 a month or £72 annually.
Concession membership: £5 a month or £60 annually.
Child membership: £4 a month or £48 annually.
Registered Disabled child membership: £3 a month or £36 annually.
Have the benefits changed?
Members will continue to receive the same great benefits as before, including:
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Unlimited free entry to Jersey Zoo all year round (excluding Christmas Day and some ‘paid’ for events)
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Twice-yearly Wild Life magazine
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10% discount in our shop and cafes (minimum spend of £5)
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Minimum of two ‘Members’ Days’ per year where you can bring a friend in for free
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New for 2026: introduction of quarterly online talks with conservation experts
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Supporting Durrell to create a wilder, healthier and more colourful world
What Registered Disabled Membership options are there?
You can now purchase a Registered Disabled Adult and Child membership as a concession at a reduced cost. If you require an essential carer to visit with you, please show your valid membership card and supporting ID and the essential carer will access the zoo free of charge.
Our aim is to make the zoo accessible for people of all needs and abilities, and promote equal opportunities to enable those who will benefit most to enjoy the wellbeing and environmental benefits of connecting to nature.
For more information, please read our Accessibility and Disability policy.
I can’t afford the new membership plan – what can I do?
Membership of Durrell starts from £4 a month and offers excellent value for money. Every membership pays for itself in four visits to the zoo and also supports our global work saving species from extinction.
If you don’t feel like a membership is right for you, we have a range of zoo admission offers throughout the year.
Where does my membership money go?
As an international charity, Durrell delivers hands-on conservation to save the animals and places that are vital for the health of our planet. The money raised through memberships supports our conservation projects, contributes to the running of Jersey Zoo, and helps our dedicated team around the world achieve our ambitious goals.
It costs £130,000 a month to care for the zoo’s 100 species of animal. In addition, there are outgoings for maintaining the site, as well as our global rewilding projects, conservation training, educational programmes and scientific research. In total, it costs approximately £800,000 a month to continue our mission of saving species from extinction.
Why do you need to take my photo?
We appreciate that when visiting the zoo our members do not always have photo identification with them. To make your admission into the zoo as fast and efficient as possible, we will be taking photos of our members to add to their membership records, removing the need to bring photo identification. Our supporters’ feedback and suggestions are valued, and we are pleased to say that we have acted on this member-led initiative.
Do I need to bring my membership card to the zoo?
Yes. All members must have a valid membership card. Without it, entry may be delayed, and during peak times, we reserve the right to refuse admission to help welcome all visitors quickly and smoothly.
Why do I now have individual cards for each person in my house? Do I have to bring all cards every time I visit the zoo?
To make your visit as enjoyable as possible, please make sure you have all the necessary cards with you. Alternatively, please take photos of your cards to show the Visitor Centre team.
If you lose or misplace your card there will be a £5 replacement fee to cover printing and postage. If your name has changed or there is a mistake on your card, please contact the Supporter Care team for a replacement.
The membership cards are 100% degradable and will break down harmlessly when they are thrown away.
I want to cancel my direct debit membership (paid less than 12 months)
You cannot cancel your membership during the first year as the minimum term for membership is twelve months, which is stated in our terms and conditions. If you are paying for your membership by monthly instalment, payments must be maintained for at least 12 months.
In subsequent years, if you pay by Direct Debit, you must give us at least one month’s notice to let us know that you have decided to cancel your membership.
Can I gain free entry to Durrell events?
Your membership entitles you to unlimited entry to Jersey Zoo during ordinary opening hours only. Our opening hours vary during summer and winter seasons. Although we will endeavour to keep to advertised opening hours, there may be occasions where it is necessary to change opening hours or close areas at short notice for safety, private hire, or any other reason.
Members who choose to receive updates by email and follow us on social media will receive advance notice of our exciting events, some of which will be discounted for members. Membership does not entitle members to free entry to special events, tours or other activities at Jersey Zoo, which require additional payment.
What are the Membership Terms & Conditions?
"Fantastic place to visit. My favourite place in Jersey. Amazing worldwide conservation work too."
TripAdvisor - Kim G / @kimgX1759NK