AGM
When and where is the AGM?
The AGM will take place at 6pm on Thursday 24 September at the Princess Royal Pavillion, Jersey Zoo, Trinity, JE3 5BP.
What will be covered at the AGM?
The agenda of the AGM will be as follows:
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To approve the Minutes of the 2025 AGM
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To receive and consider the Annual Report of the Board of Trustees and Accounts for the year end 31st December 2025
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To announce the results of the Trustee Election
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To accept the retirement of Trustee(s)
Can I put forward an item of business for discussion?
All items of business for discussion need to be submitted to the Trust’s offices at least 60 days prior to the AGM.
The deadline for the submission of items of business for this AGM has now passed however, you can submit an item of business for discussion at the 2027 AGM at any time up until 60 days prior to the 2027 AGM date in accordance with rule 8.3.
Who can attend the AGM?
All those aged 16 and over who hold a valid Durrell membership can attend the AGM. If you would like to register to attend the AGM, you can reserve your ticket here.
Members must bring their membership card and photographic ID with them to the AGM. If you need to check if your membership is still valid, please contact support-cesvotes@civica.co.uk or call 020 8889 9203.
Registration for tickets to attend the AGM will close at 23:59 on Wednesday 14 September. Tickets are non-transferable and issued on a first come, first served basis. Once the total number of tickets have been allocated, we reserve the right to close registration and no reserve lists will be held.
I'm not a member, can I attend?
It is set out in our Trust rules that only members can attend our Annual General Meetings. Only members who have applied to become a member by Wednesday 9 September 2026 will be eligible to participate in the Trustee Election, appoint a proxy or attend the AGM.
Can I join or watch the AGM online?
The AGM is available for in-person attendance only. We are seeking to develop our ability to allow the online viewing and participation in AGMs at future meetings.
Voting
How do I vote?
Members have been sent a letter or email from Civica Election Services, including instructions on how to access the voting system with their unique security codes.
For the Trustee Election, members should submit their vote online in advance of the AGM. Votes must be received by 23:59 on Saturday 19 September. Members may register 3 votes, being the number of vacancies on the Board of Trustees. More information about the candidate can be found here.
To register to attend the AGM, members can book here. Registration to attend closes on Saturday 19 September
If you cannot attend the AGM, you can appoint a proxy to vote on your behalf. This is done by registering on the secure online voting platform provided by Civica and must be done by 23:59 on Saturday 19 September. Information on how to appoint a proxy can be found here.
What to do if you haven't received a notice?
Anyone who is an active member aged 16 and over and has not received an email or a letter from Civica in relation to the AGM, should contact support-cesvotes@civica.co.uk or call 020 8889 9203.
Who are Civica Election Services?
Civica is the UK’s leading independent provider of end-to-end ballot, election and voting services. They are supporting us to deliver a secure voting process for the AGM. They have over 100 years' experience of administering elections, ballots and consultation processes and are the UK's leading provider of election services.
How do I access Civica’s secure voting platform?
Members have been sent a letter or email from Civica on behalf of Durrell. This contains a unique code to access Civica’s secure voting platform to vote in the Election of Trustees and to vote by proxy online.
You can contact Civica on support-cesvotes@civica.co.uk or call 020 8889 9203 if you would like further support in appointing your proxy.
Anyone who is an active member aged 16 and over and has not received an email or a letter in relation to the AGM, should contact support-cesvotes@civica.co.uk or call 020 8889 9203.
My child is a member, can they vote?
Only active members aged 16 and over on the date of the AGM are eligible to vote.
How can I check if I have an active membership?
Anyone wanting to check the status of their membership can contact support-cesvotes@civica.co.uk or call 020 8889 9203.
Who can I appoint as a proxy?
If you are unable to attend the AGM, you can nominate someone to vote on your behalf by way of proxy. As outlined in our Trust Rules (10.8) we must receive notification of who will be voting on your behalf no less than four days before the AGM and they must be a valid Durrell member. You may also appoint the Chair, who will exercise your vote for the above resolutions as you direct. For this AGM, your proxy must be submitted to us using the online platform provided by Civica Election Services by INSERT DATE HERE.
What am I voting for?
Members are being asked to vote in the Trustee Election.
You can find more information about the Trustee candidates here.
Where can I find out more information?
We have created a dedicated webpage for our AGM.
If you cannot find the information you need on our website, you can also contact Civica with your questions by emailing support-cesvotes@civica.co.uk or calling 020 8889 9203.
I can’t attend the AGM but still want to vote.
Members aged 16 and over do not need to attend the AGM to vote. If you are not attending the AGM but wish to vote on the matters noted in the agenda, you can appoint a proxy as detailed above. Votes in respect of the Trustee Election must be cast by members in advance of the AGM, whether they are attending the AGM or not.
More information about how to participate can be found here.
I haven’t received an email or letter from Civica.
Durrell members aged 16 and over are eligible to vote. All eligible members will be contacted by Civica Election Services, the UK’s leading independent provider of end-to-end ballot, election and voting services. Communication has been sent either via post or email, depending on what records we hold for you on file. Please check your email junk folder if you can't find your email.
If you are a Durrell member who is eligible to vote and have not yet received your ballot papers, please contact support-cesvotes@civica.co.uk or call 020 8889 9203.
Trustee recruitment
The Trustee election process
Trustees are elected by Durrell members. A skills audit of the Board of Trustees was conducted to determine the areas of expertise required to best complement the existing Trustees.
For this AGM, we enlisted the support of 2 independent panel members to sit alongside Durrell’s Governance Committee during the interview process. The independent panel members included a client partner at a digital agency with over 24 years’ experience in search and digital marketing and the former Chief Executive of a national marketing agency with over 50 years’ experience.
The final candidate being recommended was decided by the Board with advice from the Governance Committee, as required by the Trust’s rules.
Voting for the new Trustee(s) does not take place at the AGM. All votes must be submitted in advance by 23:59 on Saturday 19 September via Civica’s secure online voting platform and the results will be read out and noted at the AGM.
Find out more about how to participate here.
Why can’t I vote for my preferred Trustees on the evening?
Our Trust rules (12.8) state that all votes for Trustees must be received “not less than 4 days prior to the date of the Annual General Meeting”. All Trustee Election votes therefore need to be received by 23:59 on Saturday 19 September.
Board of Trustees recruitment results
At the AGM, results of the Trustee election will be announced, together with the total number of votes for the candidate. A follow-up communication will be sent to all members after the AGM.