Giant Otter Experience

Deliver a tasty treat to our giant otters, Alex and Fia, with their dedicated keepers and learn more about our wonderfully noisy mother and daughter duo.

Terms & Conditions

• This experience takes place at Jersey Zoo, Channel Islands. 
• Each £80 payment is for one person and does not include admission to the Zoo which must be purchased separately.
• By purchasing this experience you agree to abide by all applicable terms and conditions. 
• Membership discount is not applicable for animal experiences.  
• This experience lasts for 30 mins inclusive of a short health and safety briefing. 
• This experience has a maximum capacity of 2 people per session. 
• Your experience may be shared with other guests. 
• This experience is suitable for children aged 8 and over.  
• All children under 18 must be accompanied by an adult who also has a paid experience ticket.
• Your experience may be altered with little or no notice due to animal considerations. 
• Animal handling is not permitted; proximity to the animals is at the keeper’s discretion on the day.   
• Cancellation with fewer than 24 hours notice will incur a 100% cancellation fee.   
• You must wear appropriate clothing, including closed toe footwear for the experience. 
• Limited accessibility: Unfortunately, there is no wheelchair access in this area and due to the behind the scenes nature of the experience medical assistance dogs are not permitted.  
• Allergens: For any allergy queries please contact our team on: Visitor.Centre@durrell.org before booking your experience.