How will my Durrell gift voucher be delivered?
Your unique voucher code will be emailed to you in PDF format within 24 hours of placing your order.
Our voucher delivery template allows you to print and fold the voucher to create a more presentable gift – or simply forward the PDF voucher to the recipient!
How to redeem your Durrell gift voucher
Simply present your gift voucher at the beginning of any transaction at the following sites – zoo admissions, gift shop, Dodo Café, Firefly Café.
If you wish to redeem your voucher via our online shop please contact our Visitor Centre team on +44 (0) 1534 860000 | email@example.com before placing your order.
Terms and Conditions
This voucher cannot currently be used against our accommodation, animal experiences, charity shop or mobility hire.
All vouchers have a 12 month expiry period.
No change will be given if the gift voucher value exceeds the value of the transaction.
To check your remaining balance please contact our Visitor Centre team.
Vouchers cannot be exchanged for cash.
Lost, stolen or destroyed vouchers will not be accepted.