Meet The Bears



Enjoy getting to know our family of Andean bears by going behind the scenes with their keepers and preparing a special tasty treat for them. This experience will last for one hour. 

During your Meet the Bears experience you will be able to: 

  • Go behind the scenes at the bear enclosure to a ‘keepers only’ area 
  • Prepare a tasty and exciting treat for the bears. A member of staff will be on-hand to show you how to make ‘enrichment’ and to explain what you are doing 
  • You get the best seats in the house as dinner is served – complete with a keeper talk that explains how important diet and enrichment is to our bear family 
  • Behind-the-scenes photo opportunities 
  • Hear personal insights into the lives of the bears from our experienced and passionate keepers 
  • Find out about Durrell’s mission to save species from extinction 



These amazing experiences are only available for a limited number of days each month, so we advise booking early. You can make a group or individual booking. To check availability in advance, or to book after completing your purchase, please email or call 01534 860052 

Please note: 

  • Members are eligible for a 10% discount on Animal Experience purchases. To claim your discount please purchase your experience by phone by calling the Experiences team on 01534 860052
  • Each booking is for one person and includes admission to the zoo
  • This encounter is for a maximum of 6 people per session 
  • This encounter is suitable for children aged 10+ 
  • All children under 18 must be accompanied by a paying adult 
  • This encounter lasts for one hour 
  • Your visit may be altered at short notice should animal welfare concerns be raised 
  • Animal handling is not permitted 
  • Proximity and contact with the animals are at the keeper’s discretion on the day 
  • Cancellation with fewer than 7 days' notice will incur a 100% cancellation fee 
  • We may use the details you enter during the purchasing process to contact you about the experience afterwards 
  • This ‘Meet the Bears’ package is valid for 12 calendar months from the date of purchase 
  • Please contact us before booking if you have any medical conditions or disabilities, so we can discuss how to accommodate you
  • Whilst every effort will be made to accommodate those with a disability or learning difficulty, due to practicality this cannot always be achieved.  Please contact the team at for advice before purchasing any of our experiences