Meerkat and Otter Encounter



Get behind the scenes and spend time learning about our cheeky meerkats and playful otters. Our experienced staff will give you insights into the animals’ daily lives and individual personalities. This experience will last for one hour. 

During your encounter you will be able to: 

  • Help feed the otters and meerkats an afternoon snack 
  • Hear personal insights into how the animals live from our experienced and passionate staff 
  • Behind-the-scenes photo opportunities 
  • Find out about Durrell’s mission to save species from extinction 



These amazing experiences are only available for a limited number of days each month, so we advise booking early. You can make a group or individual booking. To check availability in advance, or to book after completing your purchase, please email or call 01534 860052 

Please note: 

  • Members are eligible for a 10% discount on Animal Experience purchases. To claim your discount please purchase your experience by phone by calling the Experiences team on 01534 860052
  • Each booking is for one person and includes admission to the zoo. 
  • This encounter is for a maximum of 6 people per session 
  • This encounter is suitable for children 
  • All children under 18 must be accompanied by a paying adult 
  • The encounter takes one hour 
  • Your visit may be altered at short notice should animal welfare concerns be raised 
  • Animal handling is not permitted
  • Proximity and contact with the animals are at the keeper’s discretion on the day 
  • Cancellation with fewer than 7 days' notice will incur a 100% cancellation fee 
  • We may use the details you enter during the purchasing process to contact you about the experience afterwards 
  • This ‘Meerkat & Otter Encounter’ package is valid for 12 calendar months from the date of purchase 
  • Please contact us before booking if you have any medical conditions or disabilities, so we can discuss how to accommodate you
  • Whilst every effort will be made to accommodate those with a disability or learning difficulty, due to practicality this cannot always be achieved.  Please contact the team at for advice before purchasing any of our experiences